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Financial Services & Banking

Decision automation built for the pace and scrutiny of banking.

Financial platforms don't have room for AI that can't explain itself. We build expert-system and decision-automation architectures for banking and financial operations that hold up under audit, regulatory review, and real transaction volume — a discipline proven at Citicorp before it was fashionable.

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Citicorp
Senior Vice President & Advanced Project Manager
CIT Platform
Bank platform officer automation, shipped
45+ yrs
Decision science pedigree

The challenge

  • Platform officers still handle high judgment, high-volume decisions manually.Automation candidates exist across account servicing, risk flags, and transaction review, but most banks lack a framework for identifying and structuring them.
  • Regulatory and audit requirements limit "black box" AI.Financial institutions need decision systems that can show their reasoning, not just their output.
  • Legacy transaction infrastructure is hard to extend safely.New AI capability has to integrate with systems that cannot go down.

How we work

See the full methodology →

  1. Discovery & assessment
    Identify which platform-officer and transaction workflows carry the highest volume of repetitive judgment calls.
  2. Architecture & design
    Design expert-system and decision-taxonomy architectures with explainability built in from the start, not added after the fact.
  3. Build & integration
    Integrate directly with existing transaction and platform infrastructure, respecting the uptime and compliance constraints banking demands.
  4. Deployment & handoff
    Deploy with full documentation suitable for internal audit and regulatory review.
Relevant track record

Work in this sector, not adjacent to it.

Customer Information Terminal

Architected product specification, functional design, and system design for Citicorp's Customer Information Terminal, automating bank platform officer workflows.

Financial enterprise leadership

Founded and led First Global Financial Corporation, applying decision-science architectures directly inside a financial enterprise.

Other sectors

Tetrax also works across:

Enterprise & Commercial
Workflow & agentic AI integration
Government & Defense
Command & tactical decision systems
Aerospace
Mission-critical systems & R&D

Let's talk about where automation actually earns its place in your platform.

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